D365 Support & Operations Administrator
- Employer
- On
- Location
- Berlin; London; Zurich
- Closing date
- 1 Aug 2025
View more categoriesView less categories
- Function
- Technology
- Level
- Manager
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Job Details
We are looking for a highly technical and detail-oriented D365 Release & Operations Administrator to join our international D365 Operations team. This role is perfect for a professional who thrives on bridging the gap between development and operations. You will be responsible for both owning the D365 F&O release cycle and ensuring the daily operational health and stability of the platform. If you are passionate about building robust release processes, managing critical system integrations, and solving complex technical puzzles, this is the ideal opportunity to make a significant impact.
Your Mission
Release Management - Manage the end-to-end release process for Microsoft Dynamics 365 F&O, from code merge to production deployment, using Azure DevOps and Lifecycle Services (LCS). - Perform technical release activities, including creating build pipelines, merging code branches (X++), and executing deployments across all D365 environments. - Review deployable packages from developers to ensure they meet quality and coding standards before being promoted. - Maintain and continuously improve our CI/CD pipelines and release automation scripts to enhance efficiency and reliability. Integrations & Operations - Oversee and troubleshoot the data integrations between D365 and our key platforms (POS, e-commerce, WMS), ensuring data flows are reliable and efficient. - Act as a technical escalation point for complex deployment, environment, and integration issues. - Own and manage our D365 environment strategy, including scheduling and performing data refreshes and system updates. - Proactively monitor system health, batch jobs, and performance metrics to ensure operational stability and preemptively address potential issues.
Your Story
- Minimum 3-4 years of hands-on technical experience in a Microsoft Dynamics 365 F&O or AX 2012 environment. - Proven expertise managing D365 F&O releases using Microsoft Lifecycle Services (LCS) and Azure DevOps (specifically Pipelines and Repos). - You have the ability to read and understand X++ code to assist in troubleshooting and validating release packages. - Experience with D365 data management frameworks (e.g., DMF, Data Entities) and common integration patterns (API, Batch) is a strong plus. - A solid understanding of D365 F&O environment topology and best practices for environment management. - You are a proactive communicator and problem-solver, with the ability to work independently to resolve technical challenges. - You are fluent in English.
Meet The Team
You will join our skilled international D365 Operations team, with colleagues across Zurich, Berlin, London, New York, and Shanghai, dedicated to delivering uncompromising operational excellence. Our team builds on a strong ERP foundation to create scalable systems that drive On's growth. As a key member, you will be instrumental in shaping our deployment strategy and ensuring high availability and performance at a global scale.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Your Mission
Release Management - Manage the end-to-end release process for Microsoft Dynamics 365 F&O, from code merge to production deployment, using Azure DevOps and Lifecycle Services (LCS). - Perform technical release activities, including creating build pipelines, merging code branches (X++), and executing deployments across all D365 environments. - Review deployable packages from developers to ensure they meet quality and coding standards before being promoted. - Maintain and continuously improve our CI/CD pipelines and release automation scripts to enhance efficiency and reliability. Integrations & Operations - Oversee and troubleshoot the data integrations between D365 and our key platforms (POS, e-commerce, WMS), ensuring data flows are reliable and efficient. - Act as a technical escalation point for complex deployment, environment, and integration issues. - Own and manage our D365 environment strategy, including scheduling and performing data refreshes and system updates. - Proactively monitor system health, batch jobs, and performance metrics to ensure operational stability and preemptively address potential issues.
Your Story
- Minimum 3-4 years of hands-on technical experience in a Microsoft Dynamics 365 F&O or AX 2012 environment. - Proven expertise managing D365 F&O releases using Microsoft Lifecycle Services (LCS) and Azure DevOps (specifically Pipelines and Repos). - You have the ability to read and understand X++ code to assist in troubleshooting and validating release packages. - Experience with D365 data management frameworks (e.g., DMF, Data Entities) and common integration patterns (API, Batch) is a strong plus. - A solid understanding of D365 F&O environment topology and best practices for environment management. - You are a proactive communicator and problem-solver, with the ability to work independently to resolve technical challenges. - You are fluent in English.
Meet The Team
You will join our skilled international D365 Operations team, with colleagues across Zurich, Berlin, London, New York, and Shanghai, dedicated to delivering uncompromising operational excellence. Our team builds on a strong ERP foundation to create scalable systems that drive On's growth. As a key member, you will be instrumental in shaping our deployment strategy and ensuring high availability and performance at a global scale.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
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